For Operations Teams

Merch operations that run themselves

You're the one everyone comes to when they need merch ordered, stored, kitted, and shipped. Stitchi takes the operational load off your plate: warehousing, inventory management, kitting, and fulfillment across every program. So you can focus on scaling operations, not firefighting.

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Use Cases

When to Use This

Operations teams use Stitchi to eliminate the manual work behind every merch request.

Inventory & Warehouse Management

We store your merch and manage stock levels. Real-time visibility, automatic reorder alerts, and no minimum storage requirements.
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Kitting & Assembly

Multi-item kits assembled to spec (onboarding boxes, event kits, gift sets) with quality checks at every step.
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On-Demand Fulfillment

Individual or bulk shipments triggered by your team or automated systems. Pick, pack, and ship with tracking.
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Multi-Location Distribution

Ship to offices, stores, events, and employee homes worldwide. Regional warehousing for faster delivery.

Rebrand & Rollout Programs

Coordinate large-scale rollouts (new branding, seasonal updates, location openings) across all locations simultaneously.

Uniforms & Workwear Programs

Ongoing uniform programs with size management, replacement ordering, and direct-to-employee fulfillment.
Process

How This Works

Set up once, then we manage ongoing operations across all your programs.

Discovery & Scoping

1-2 days

Design & Sampling

3-5 days

Production

5-10 days

Quality Check

1-2 days

Delivery

2-5 days

Deliverables

What We Handle

The infrastructure and automation operations teams need to manage merch at scale.

Real-Time Inventory Dashboard

Live stock levels, usage trends, reorder alerts, and forecasting across all products and warehouses.
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Automated Reordering

Set reorder thresholds and we automatically replenish stock. No manual POs, no stockouts.
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Shipping & Tracking

Full visibility into every shipment with carrier tracking, delivery confirmation, and exception alerts.
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Quality Assurance

Pre-shipment QC checks, photo documentation, and defect rate tracking. Less than 0.5% defect rate.
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API & Integrations

Connect your internal systems to trigger orders, sync inventory, and automate workflows via API or Zapier.
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Cost & Efficiency Reporting

Per-unit costs, fulfillment speed metrics, waste tracking, and optimization recommendations.
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Common Questions

Common Questions

We store your merch in our warehouse facilities with real-time inventory visibility. No minimum storage requirements. You pay for the space you use, and we handle receiving, organization, and stock management.

Yes. We offer API access and Zapier integrations to connect with your internal tools. Common integrations include HRIS triggers for onboarding kits, CRM triggers for gifting, and ERP syncs for inventory.

Standard orders ship within 1-2 business days of the trigger. Bulk shipments (100+ units) ship within 3-5 business days. We maintain SLAs with tracking and exception handling for every shipment.

Every product batch gets inspected on receipt. Kitted items get a final QC check before shipping. We maintain less than 0.5% defect rate, and defective items are replaced and rush-shipped at no cost.

We ship to 150+ countries with regional warehousing, customs and duties handling, and localized carrier selection. Multi-location rollouts can ship simultaneously to all destinations.

Our dashboard breaks down costs by program, department, product, and shipment. You get per-unit economics, fulfillment cost trends, and quarterly optimization recommendations to keep costs in check.

Essential capabilities include [Packaging](https://www.stitchi.co/platform/packaging), [Product Sourcing Supplier Network](https://www.stitchi.co/platform/product-sourcing-supplier-network), [Budget Controls Approval Workflows](https://www.stitchi.co/platform/budget-controls-approval-workflows). These tools streamline your merchandise operations.